Introduction

Shandong Hotel Management Co., Ltd is an enterprise contributed by Shandong Hotel. The company gives full play to the advantages in credit, personnel, technology, network and brand of Shandong Hotel, sticks to the management aim of “putting human first, being honest, scientific, prudent, practical and efficient”, and have supplied consultations to a dozen of famous hotels of Shandong province. The company owns experienced hotel management brainstorming trust and managers, and a management group rich in both profession moral and modern hotel management theory and practice experiments. Ever since the company was founded, it has actively develop domestic hotel management market and senior management personnel training market, thus making great contribution to increasing the overall management level of hotel industry, meeting the international standards, facing the challenges from international hotels, and creating Chinese characterized management concept and model.

With creativity and pursuit for outstanding, we will strive for the bright future of the tourism and hospitality.

Address: 2-1, Ma’anshan Road, Jinan, Shandong, China

P.C.: 250002

Tel: 86-531-82958888

Fax: 86-531-82958886

E-mail: sddshotel@126.com

◆ Ways of Cooperation
◆　Management by delegation • Authorize management personnel to carry out full-power management • Authorize management personnel to be responsible for reception and to carry out partial management • Authorize management personnel to assist business management • Authorize experienced management personnel to carry out regular guide • To inspect and guide personnel post training • Assist the hotel to establish management model and standard • Train a basic hotel management group for owners
◆　Opening management • Fix the organizations and personnel of the hotel • Make pre-opening work plans • Hire and train personnel • Make plan and budget of the opening materials for the hotel opening • Fix the basic model of hotel operation (including personnel manual, management regulation, post liabilities, operation procedures, operation tables, etc.) • Develop the hotel and assist to report pre-star hotel work • The CIS image of the hotel and overall marketing scheme guide
◆　Star standard management • Making overall star work plan • Perfect establishment of organizations, operation standards and internal regulations • Perfect the maintenance of facilities • Overall inspection of the daily sanitation and service quality • Organize star training • Organize self-inspection and address shortcomings • Establish hotel service quality control guarantee system • Implement specific star evaluation work
◆　Training • Pre-post theory and practice training • Post theory and practice training • Comprehensive quality control training • Hotel finance, engineering and marketing training • Various lectures • Professional manager training
◆　Guide and Inspection Management • Inspect problems of the Hotel and come up with solutions • Guide the Hotel to implement modernized management, increase income and decrease expenditure, thus lead the Hotel on the way to a fine recycling state
◆　Professional Food & Beverage Management • Hire professional cooks and chefs • Hire professional restaurant managers • Management to contracted kitchens • Establish kitchen management enforcement regulations • Planning of big buffets, gourmet festivals and Christmas dinners • Consultation of kitchen layout and related facilities and equipments • Planning of professional F& B market orientation, functional layout and opening
◆　Real property management • Management of residence communities • Management of business buildings • Management of international build

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Introduction